For years I have been saying we are not doing immigrants any favors by having phone prompts in other languages except for English.
One of the first things an immigrant should do when they get here is to learn the English language. After all, that is the language of America. I have always said that Congress should pass a law making English the official language of the USA.
The Center for Immigration Studies recently published a report showing that of all the immigrants entering the U.S., 41 percent register scores at or below “functional illiteracy,” which is the lowest level of English literacy also known as “below basic.”
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